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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Priscilla Reyes

April 28, 2025

5  out of  5
rating by Priscilla Reyes
"I was in need of insurance by the end of the day! I was so stressed out and when I reached out I was in luck to have gotten to work with Denice. She was so understanding and patient and helped me immediately! She was so polite and professional. I reccomend this office to anyone needing insurance! Ask for Denice!"
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Brittany Fields

April 23, 2025

5  out of  5
rating by Brittany Fields
"Always get incredible customer service, so friendly, understanding and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Manuel Camarena

April 22, 2025

5  out of  5
rating by Manuel Camarena
"Nichole has been great helping my daughter out! After my wife passed she has helped us navigate our life insurance and ensure my daughter and her husband were set up properly too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hector Tamez

April 15, 2025

5  out of  5
rating by Hector Tamez
"Always helpful and the customer service by far has been the best"
We responded:
"Thank you, Hector, for the five-star rating! We value you and the chance to help you with your insurance needs."
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Marina Figueroa

April 9, 2025

5  out of  5
rating by Marina Figueroa
"I was helped out by Denice and she was amazing! She was kind and was able to give me all the information I needed and answered all my questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shana Kaspian

April 1, 2025

5  out of  5
rating by Shana Kaspian
"Have been with State Farm since the 1980's, but when the local agent I trusted retired, I was ready to shop out my business. However, Nicole Castech immediately reached out to me personally and I stayed. Since then, whenever I've had a question or issue, she answers immediately, and provides solutions. This company is reputable, but this agent is awesome. I highly recommend her to anyone who wants a knowledgable, ethical, kind, responsive agent. Who knew that even existed anymore?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cristina Cancino

March 29, 2025

5  out of  5
rating by Cristina Cancino
"Denice was really helpful in giving us detailed quotes and explanation. She advised what worked best for us. Thank you."
We responded:
"Thank you, Cristina! We're glad Andrea could assist you with detailed quotes and explanations. It's wonderful to know she could advise on what worked best for you. If you have any further questions or need assistance in the future, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Monica Nino

March 21, 2025

5  out of  5
rating by Monica Nino
"Denice is a huge Blessing and put herself in my shoes and was very sympathetic to my situation. I hope and wish that all people showed this type of compassion. Thank you Denice for making my experience unforgettable."
We responded:
"Thank you so much for sharing your kind words! We agree, Denice is the best!"
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Daisy Ojodeagua

March 21, 2025

5  out of  5
rating by Daisy Ojodeagua
"This State Farm location is by far the best insurance company I have ever worked with. The team is incredibly considerate, always willing to help, and just a call or text away. They create a welcoming environment, making you feel completely comfortable while providing honest and transparent guidance on all questions—whether you have many or just a few. They were especially patient and thorough in addressing the countless questions my dad had, handling everything with professionalism and care. Their dedication to customer service truly stands out."
We responded:
"We really appreciate your review! Grateful to have such wonderful customers like you!"
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Adriana Gutierrez

March 21, 2025

5  out of  5
rating by Adriana Gutierrez
"The team is exceptionally helpful, patient, and a pleasure to work with. They create a welcoming environment that encourages open communication and make it easy to ask any questions. Additionally, they provide prompt support and are readily available to assist, regardless of the day."
We responded:
"Thank you, Adriana! We appreciate you taking the time to share your experience!"
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Joshua Gonzalez

March 19, 2025

5  out of  5
rating by Joshua Gonzalez
"Denice was very helpful, and trustworthy she did an amazing job. I recommend her for any type of insurance!"
We responded:
"Thank you for taking time to share how great your experience with Denice was! Really appreciate the feedback!"
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Eva Guardado

March 18, 2025

5  out of  5
rating by Eva Guardado
"Ive been a member for a couple yrs and I’m a very satisfied customer. Employees are very efficient and knowledgeable with information."
We responded:
"Eva, thank you for leaving us this review. It's a pleasure taking care of your insurance needs."
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Betty E

March 6, 2025

5  out of  5
rating by Betty E
"Always punctual answering phone. Always very kind and helpful when I call. It is so nice not to be put on hold and to speak with someone who is knowledgeable every time I call. Sincerely, Betty Elliott"
We responded:
"Thank you for taking the time to leave us such a wonderful review! We are grateful for loyal customers like you!"
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Joanne Vargas

March 6, 2025

5  out of  5
rating by Joanne Vargas
"Nichole and her staff do a great job. Thank you for your service."
We responded:
"Thank you for the kind words! We love seeing you every month!"
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Roy Moralez

March 2, 2025

5  out of  5
rating by Roy Moralez
"They have always taken care of everything from body shop to rental car very courteous and professional."
We responded:
"Thank you, Roy! We appreciate having you as a customer!"
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josie hernandez

March 1, 2025

5  out of  5
rating by josie hernandez
"I had some questions about car insurance and life insurance. Deniece was super sweet and amazing and answered all the questions I had. I would 10/10 recommend."
We responded:
"Thank you for sharing your experience with Denice! She's the best! "
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Jorge Ramírez

February 28, 2025

5  out of  5
rating by Jorge Ramírez
"Denice helped me out significantly with my families life insurance, I would highly recommend."
We responded:
"Thanks for taking time to share! I'm so glad Denice was able to get your life insurance needs taken care of!"
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Vanessa Lopez

February 5, 2025

5  out of  5
rating by Vanessa Lopez
"Nicole was great! Thank you soo much for calling for me back! She made everything right and was extremely thorough in explaining and answering all my questions in great detail!"
We responded:
"Thanks for taking the time to share! We really appreciate your business and are here for all of your insurance needs!"
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Logan Kimball

January 22, 2025

5  out of  5
rating by Logan Kimball
"Denice was amazing to work with! Made everything fast and simple for getting set up, and she helped me find great coverage for a great price!"
We responded:
"Logan! Thank you so much for taking the time to share your experience with Denice! She truly is the best!"
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Vanessa Frausto

January 15, 2025

5  out of  5
rating by Vanessa Frausto
"Nichole’s office was so helpful in getting me life insurance and making sure my family is secure overall pleasant experience!!!"
We responded:
"We are so proud to protect your family from the unexpected. Thank you for trusting us!"
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Rigo Delgado

January 15, 2025

5  out of  5
rating by Rigo Delgado
"Denice helped me out with my insurance needs, I would highly recommend this office"
We responded:
"Thank you, Rigo! Denice and the team are grateful for amazing customers like you!"
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Madison Beard

January 7, 2025

5  out of  5
rating by Madison Beard
"I absolutely love Nichole and her team! From the moment we reached out to her, she went above and beyond, providing us with detailed, personalized information that helped us choose the perfect plan for my family and me. What really stood out to me, even before we worked with her, was how active she is in the community—sponsoring local events and just being out and about. It's clear to me that her involvement in the community speaks volumes about her and her team's integrity. In a field like insurance, that kind of trust and visibility in the community is truly something special!"
We responded:
"Appreciate you and Scott taking the time to meet and review! We are so excited to have you both. Thank you for the thoughtful and kind words!"
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Alyssa Sossa

January 6, 2025

5  out of  5
rating by Alyssa Sossa
"We have been with Nicole for many years, and everytime I get in touch their response is quick and efficient. They are patient, and answer my questions, and are always friendly. It is very reassuring to have an insurance provider I know I can count on!"
We responded:
"It's been an absolute pleasure! We are so thankful for customers like you!"
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Doug Lemmon

January 3, 2025

5  out of  5
rating by Doug Lemmon
"Nichole really knows how to make sure you are covered with your insurance needs. Been working with her for years now."
We responded:
"Thank you for the kind review! We are here any time you need us!"
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Darcy Wiley

January 3, 2025

5  out of  5
rating by Darcy Wiley
"Very affordable service and friendly staff State Farm is there when you need them and they are willing to work around your schedule i,m happy to be on board."
We responded:
"Thank you for the kind words! It's a pleasure assisting you with all of your insurance needs!"