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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Williams

January 16, 2026

5  out of  5
rating by Angela Williams
"OMG I would like to thank the customer representative. I'm so sorry I forgot your name sweetheart but you gave me some relief I'm so stressed out about getting my bills paid on time and it's good to hear that I had time and I can always get help I really appreciate you and the rest of your team for all your help and great information."
We responded:
"Thanks so much for the fantastic rating, Angela! We are so glad you had a positive experience with us here on State Farm Agent Nichole Castech’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Avalei Polsena

January 16, 2026

5  out of  5
rating by Avalei Polsena
"Great customer service, very friendly and they answered all my questions I had to questions."
We responded:
"Wow, thank you for the 5-star review, Avalei! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Avalei, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nichole Castech’s Team is just a call or email away! "
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Lucy Krikor

January 16, 2026

5  out of  5
rating by Lucy Krikor
"Great agency! Great staff! Always helping us whenever we need."
We responded:
"Lucy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nichole Castech’s Team here in our Fresno office. "
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Felix Tobar

January 6, 2026

5  out of  5
rating by Felix Tobar
"Answered all questions and was very helpful and patient."
We responded:
"Appreciate you taking the time to leave us a review! Glad we were able to answer all of your questions!"
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Stuart Adelson

January 6, 2026

5  out of  5
rating by Stuart Adelson
"The State Farm Office in Fresno, Agent Nichole Castech, handles my auto and homeowners insurance. Today I was assisted by Vanessa, and as is typical of this office, my needs and questions were handled quickly and efficiently. They take as much time as is needed to solve your problems and answer your questions. better than most, thats for sure. suggest trying their office."
We responded:
"Thanks for taking the time, Stuart! It has been a pleasure assisting you with all of your insurance needs! And we love when you pop by to see us!"
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richard payne

January 5, 2026

5  out of  5
rating by richard payne
"Very helpful. Made everything simple and easy."
We responded:
"Richard, thank you for your wonderful feedback! I'm glad we could make the process simple and easy for you. If you need any further assistance, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Roy Moralez

December 23, 2025

5  out of  5
rating by Roy Moralez
"They have always taken care of everything from body shop to rental car very courteous and professional."
We responded:
"Thank you, Roy! We appreciate having you as a customer!"
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Doug Hoagland

November 17, 2025

5  out of  5
rating by Doug Hoagland
"Nichole takes time to review our homeowners’ and vehicle coverage. She never rushes, and you feel like you’re talking to a friend who you’ve known for many years. She is professional and personable."
We responded:
"Thank you for taking the time, Doug! I really appreciate having you and Sally as customers. Your loyalty is treasured!"
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Olivia Martinez

November 3, 2025

5  out of  5
rating by Olivia Martinez
"I had a great experience with Denice at State Farm! She went above and beyond to make sure I understood my coverage and helped me find the best policy for my needs. It’s rare to find someone so kind and helpful these days — thank you, Denice!"
We responded:
"Your 5 star review is much appreciated, thank you for taking the time to share how helpful Denice was!"
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Savannah

November 3, 2025

5  out of  5
rating by Savannah
"Had a wonderful talk with Deniice thank you for your help."
We responded:
"Thank you so much for taking the time to leave us a review! Denice is the best!!"
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Marcos Martinez

October 1, 2025

5  out of  5
rating by Marcos Martinez
"State Farm is the biggest insurance company and the marketing ideas are smart. They are pricey but it’s a great app and easy to pay every month. Nicole was a great rep and always took time at her day to give you reminders. Had them for 4 years just make sure you drive safe. Thank you"
We responded:
"Marcos, it's a pleasure being able to service customers like you. Thanks for taking the time and your continued loyalty!"
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Bebe Zabalza

September 30, 2025

5  out of  5
rating by Bebe Zabalza
"Office is so great. They take good care of all my needs."
We responded:
"Thank you, Bebe! We appreciate your time and positive review!"
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Angelina Saavedra

September 30, 2025

5  out of  5
rating by Angelina Saavedra
"They have the best service! Denise Iniguez is the one who helped me. She was professional and kind and was very kind and got me the best deal for my car :)"
We responded:
"Thank you for the wonderful review, Angelina! Denice is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. If you ever need anything, please reach out to us!"
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Jackie03 Cavazos

September 30, 2025

5  out of  5
rating by Jackie03 Cavazos
"Denice was the best, helped me out with all my questions patient friendly and professional!"
We responded:
"Denice is the best! Thank you for allowing her to assist with your insurance!"
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Lois Mayben

September 24, 2025

5  out of  5
rating by Lois Mayben
"Nichole spend a lot of time with me over the phone at my request. She went over my coverage and explained everything to me. I’m so happy I found her. I feel very confident she will take care of any thing I might need."
We responded:
"It was a pleasure working with you, thank you for choosing us to take care of your insurance needs."
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Alex Stumpf

September 6, 2025

5  out of  5
rating by Alex Stumpf
"Nichole's attention to detail is truly exceptional. She takes the time to carefully explain every option and ensures nothing is overlooked. She treats her clients' financial well-being as if it were her own. I feel confident and supported with her guidance. I highly recommend Nichole to anyone looking for an insurance agent who truly has your best interests at heart."
We responded:
"It's such a pleasure assisting you with your Life insurance and other insurance needs! So grateful for your business."
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Cathy Proctor

September 2, 2025

5  out of  5
rating by Cathy Proctor
"We have roadside assistance, which we have had to use on a few occasions. We are always so impressed with the speed of help, as well as the tow companies that are used! They are always so helpful and friendly, which make us feel comfortable and safe… the app is easy to navigate also."
We responded:
"I'm so happy to hear you had a good experience! We appreciate your business!"
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Jeff DiMarco

August 29, 2025

5  out of  5
rating by Jeff DiMarco
"Ever since switching to this State Farm Agent, Nichole Castech and her team. we have received nothing but excellent service and. savings on both our home and auto insurances. She was recommended by friends who thought that she was great and now we feel exactly the same. I highly recommend her and her team to anybody looking for a smart, effective and cost saving insurance agent."
We responded:
"Thanks for sharing such a thoughtful review! You and Jean are some of our favorites! It's an absolute pleasure having you as customers!"
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Mr S F

August 29, 2025

5  out of  5
rating by Mr S F
"Nichole and her team have taken good care of my insurance needs for years. I didn't know how important it was for me to have life insurance. They educated me on the value and helped me budget it into my expenses. Im Happy to be part of your agency !"
We responded:
"We are honored to take care of you and your family. Thank you for taking the time to leave us a review!"
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Renee Rositas

August 29, 2025

5  out of  5
rating by Renee Rositas
"Fast and correct"
We responded:
"Renee, it's a pleasure being your agent! Thank you for your business and taking the time to leave us a review!"
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abdullah

August 27, 2025

5  out of  5
rating by abdullah
"Thank you Denise for the excellent customer service. I have been getting helped at this State Farm for years and have never had any complaints."
We responded:
"Thank you for taking the time to leave us such a positive review!"
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Louis Rodriguez

August 27, 2025

5  out of  5
rating by Louis Rodriguez
"I had an outstanding experience with Denice at State Farm! From the moment I reached out, she was professional, attentive, and genuinely cared about finding the best coverage for my needs. Denice took the time to explain all my options clearly, answering every question with patience and expertise. Would definitely recommend!"
We responded:
"Louis, we really appreciate you taking the time! We are thrilled to have you as such a loyal customer!"
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Daisy Contreras

August 1, 2025

5  out of  5
rating by Daisy Contreras
"My experience with State Farm has been great. Denice and the team have helped me out a lot. Nichole has helped with my business account snd I can’t be anymore grateful. I had a claim a few weeks ago, called Denice on Christmas break after hours, and she answered every question professionally and was not bothered at all. She helped me so much. I am very grateful for them. 🙏🏻"
We responded:
"Daisy, thank you so much for the wonderful review! We're so glad that Denice was able to provide great service to get you the coverage you deserve! If you need anything, please reach out to us."
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Crystal Lopez

June 30, 2025

5  out of  5
rating by Crystal Lopez
"Denice has helped me with all My insurance needs, I would definitely recommend her. She is the best!"
We responded:
"Crystal, thank you for taking the time to leave Nichole Castech and our office a review! We're glad we could help you with all your policies and we are happy to have you as part of the State Farm family."
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Mari Frausto

June 27, 2025

5  out of  5
rating by Mari Frausto
"By far the best and easy way for life insurance, Vanessa frausto was amazing and real helpful . I did my life insurance by phone and it was real easy and fast ."
We responded:
"Mari, thanks for letting us take care of your Life insurance needs! It's an honor!"