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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vanessa Lopez

Vanessa Lopez

February 5, 2025

5  out of  5
rating by Vanessa Lopez
"Nicole was great! Thank you soo much for calling for me back! She made everything right and was extremely thorough in explaining and answering all my questions in great detail!"
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Logan Kimball

January 22, 2025

5  out of  5
rating by Logan Kimball
"Denice was amazing to work with! Made everything fast and simple for getting set up, and she helped me find great coverage for a great price!"
We responded:
"Logan! Thank you so much for taking the time to share your experience with Denice! She truly is the best!"
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Betty E

January 16, 2025

5  out of  5
rating by Betty E
"Always punctual answering phone. Always very kind and helpful when I call. It is so nice not to be put on hold and to speak with someone who is knowledgeable every time I call. Sincerely, Betty Elliott"
We responded:
"Thank you for taking the time to leave us such a wonderful review! We are grateful for loyal customers like you!"
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Eva Guardado

January 15, 2025

5  out of  5
rating by Eva Guardado
"Ive been a member for a couple yrs and I’m a very satisfied customer. Employees are very efficient and knowledgeable with information."
We responded:
"Eva, thank you for leaving us this review. It's a pleasure taking care of your insurance needs."
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Vanessa Frausto

January 15, 2025

5  out of  5
rating by Vanessa Frausto
"Nichole’s office was so helpful in getting me life insurance and making sure my family is secure overall pleasant experience!!!"
We responded:
"We are so proud to protect your family from the unexpected. Thank you for trusting us!"
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Rigo Delgado

January 15, 2025

5  out of  5
rating by Rigo Delgado
"Denice helped me out with my insurance needs, I would highly recommend this office"
We responded:
"Thank you, Rigo! Denice and the team are grateful for amazing customers like you!"
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Madison Beard

January 7, 2025

5  out of  5
rating by Madison Beard
"I absolutely love Nichole and her team! From the moment we reached out to her, she went above and beyond, providing us with detailed, personalized information that helped us choose the perfect plan for my family and me. What really stood out to me, even before we worked with her, was how active she is in the community—sponsoring local events and just being out and about. It's clear to me that her involvement in the community speaks volumes about her and her team's integrity. In a field like insurance, that kind of trust and visibility in the community is truly something special!"
We responded:
"Appreciate you and Scott taking the time to meet and review! We are so excited to have you both. Thank you for the thoughtful and kind words!"
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Alyssa Sossa

January 6, 2025

5  out of  5
rating by Alyssa Sossa
"We have been with Nicole for many years, and everytime I get in touch their response is quick and efficient. They are patient, and answer my questions, and are always friendly. It is very reassuring to have an insurance provider I know I can count on!"
We responded:
"It's been an absolute pleasure! We are so thankful for customers like you!"
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Doug Lemmon

January 3, 2025

5  out of  5
rating by Doug Lemmon
"Nichole really knows how to make sure you are covered with your insurance needs. Been working with her for years now."
We responded:
"Thank you for the kind review! We are here any time you need us!"
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Darcy Wiley

January 3, 2025

5  out of  5
rating by Darcy Wiley
"Very affordable service and friendly staff State Farm is there when you need them and they are willing to work around your schedule i,m happy to be on board."
We responded:
"Thank you for the kind words! It's a pleasure assisting you with all of your insurance needs!"
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Anita Meza

December 20, 2024

5  out of  5
rating by Anita Meza
"Very nice and polite, very helpful and explains to me everything I ask."
We responded:
"Thank you for taking the time to share your thoughts! We appreciate you!"
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john y

December 19, 2024

5  out of  5
rating by john y
"Very friendly helpful"
We responded:
"Thank you!"
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Andrea Murrieta

November 26, 2024

5  out of  5
rating by Andrea Murrieta
"Amazing experience! Nichole always walks us through with detail and listens to our needs for our car and life insurance policies. Thank you Nicole and State Farm!"
We responded:
"Thank you for taking the time to share your experience. We are grateful for customers like you!"
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Shane Dixon

November 25, 2024

5  out of  5
rating by Shane Dixon
"Always a friendly voice and they work with your payment schedule when you are having a hard time."
We responded:
"Thank you, Shane! We are so happy to assist you year after year!"
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Karlin Anrig

November 24, 2024

4  out of  5
rating by Karlin Anrig
"Nichole was very helpful explaining the best way to start my new auto policy. In addition, she explained how my previous mistake could be resolved and also give me a refund. Many thanks to Nichole"
We responded:
"Karlin, we're thrilled to hear about your positive experience with us here at Nichole Castech State Farm Insurance! We strive to provide the best quality service to our clients. Please let us know what we can do next time to turn 4 stars into 5. Thank you for trusting us with your insurance needs!"
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raymond mckelligott

November 22, 2024

5  out of  5
rating by raymond mckelligott
"Awesome insurance over 100 dollar cheaper Than dozen I looked for and the coverage for claims remarkably quick and thorough Thank you Nicole and all your staff i will always recommended you to family and friends."
We responded:
"Thank you for the 5 star review! And thank you for being such a loyal State Farm customer!"
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BRENDA INIGUEZ

November 22, 2024

5  out of  5
rating by BRENDA INIGUEZ
"Denice helped my family I highly recommend. She was professional knowledgeable and extremely helpful, she gave me the best and easiest experience I’ve ever had switching over my policy. She went over and beyond to explain to me and my family our policy and always makes sure she meets the needs of her clients! I highly recommend her extremely helpful and so informative."
We responded:
"Brenda, thank you for taking the time to leave us feedback. Here at our State Farm, nothing is more important to us than providing our customers with the best possible insurance coverage for the best possible price. Denice is a fantastic asset to our team and we're happy to hear she was able to help you!"
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Paola Moreno

November 21, 2024

5  out of  5
rating by Paola Moreno
"I recently had a great experience with Nichole Castech’s State Farm Insurance office, and I want to share it! I accidentally locked my keys and phone in my car, so I borrowed someone’s phone to look up their office and gave them a call. Denice, who assisted me, was incredibly helpful, professional, and understanding. Denice quickly arranged for a locksmith, and within 15 minutes, my car was unlocked! I couldn’t be more impressed with the prompt and efficient service. I highly recommend this office for their outstanding customer care!"
We responded:
"Paola, thank you for sharing your experience! I'm so glad Denice could assist you promptly and professionally during such a stressful situation. It's wonderful to know that our team could provide efficient service and help you get back on the road quickly. We truly appreciate your recommendation and are always here to help with any future needs! - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Alexandra R

November 13, 2024

5  out of  5
rating by Alexandra R
"Quick and friendly customer service!"
We responded:
"Thank you for sharing your thoughts Alexandra. I'm glad you found our customer service quick and friendly. We strive to provide the best experience for our clients and your feedback means a lot. If you ever need further assistance, don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Bruno Ruvalcaba

November 11, 2024

5  out of  5
rating by Bruno Ruvalcaba
"Great service and great pricing!"
We responded:
"Bruno, thank you for your wonderful review! I'm glad you found our service and pricing to your satisfaction. Your feedback means a lot to us. If you ever need any further assistance, don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Ryan Fleischer

November 7, 2024

5  out of  5
rating by Ryan Fleischer
"Nicole was great, she helped us get the insurance we needed!"
We responded:
"Ryan, thank you for your wonderful review! I'm glad we could assist you in finding the right insurance. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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richard payne

November 6, 2024

5  out of  5
rating by richard payne
"Very helpful. Made everything simple and easy."
We responded:
"Richard, thank you for your wonderful feedback! I'm glad we could make the process simple and easy for you. If you need any further assistance, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Whitney Fisher-Doyle

November 4, 2024

5  out of  5
rating by Whitney Fisher-Doyle
"Nichole (and her entire team) are a pleasure to work with! Every time I speak with anyone from the team they are kind, patient and always happy, a great sign in my opinion. Speaking with Nichole is easy; much like talking with a friend, which reduces the pressure of dealing with and understanding policies."
We responded:
"Whitney, thank you so much for your wonderful review! I'm glad to know that you find our team kind, patient, and happy. It's great to hear that speaking with me feels like chatting with a friend, making the process of understanding policies easier for you. We're always here to help with any future needs or questions you might have. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Ana Iss

October 25, 2024

5  out of  5
rating by Ana Iss
"Denice and Nicole are amazing, Denice was very helpful and definitely meet all my insurance needs in a timely manner she went out of her way to assist me in all my questions and concerns. I am one happy customer, and very comfortable with my choice, thank you ladies!"
We responded:
"Ana, thank you so much for your wonderful review! I'm really happy to hear that Denice was able to assist you with all your insurance needs and address your questions and concerns. It's great to know that you feel comfortable with your choice. We truly appreciate your kind words and are always here to help with any future needs. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Crystal Yanez

October 24, 2024

5  out of  5
rating by Crystal Yanez
"I’ve had only great experiences with Nicole and her team, Denice helped me this last time, when i needed to add an auto policy bundle, and she was honest and answered all my questions, and was able to help me so quickly. Great service, and attention to detail. 10/10 would recommend"
We responded:
"Crystal, thank you for your wonderful review! I'm glad to hear that Denice was able to assist you efficiently with your auto policy bundle. Our team always strives to provide honest and detailed service. We appreciate your recommendation and look forward to helping you with any future needs. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"