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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Stumpf

September 6, 2025

5  out of  5
rating by Alex Stumpf
"Nichole's attention to detail is truly exceptional. She takes the time to carefully explain every option and ensures nothing is overlooked. She treats her clients' financial well-being as if it were her own. I feel confident and supported with her guidance. I highly recommend Nichole to anyone looking for an insurance agent who truly has your best interests at heart."
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Cathy Proctor

September 2, 2025

5  out of  5
rating by Cathy Proctor
"We have roadside assistance, which we have had to use on a few occasions. We are always so impressed with the speed of help, as well as the tow companies that are used! They are always so helpful and friendly, which make us feel comfortable and safe… the app is easy to navigate also."
We responded:
"I'm so happy to hear you had a good experience! We appreciate your business!"
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Jeff DiMarco

August 29, 2025

5  out of  5
rating by Jeff DiMarco
"Ever since switching to this State Farm Agent, Nichole Castech and her team. we have received nothing but excellent service and. savings on both our home and auto insurances. She was recommended by friends who thought that she was great and now we feel exactly the same. I highly recommend her and her team to anybody looking for a smart, effective and cost saving insurance agent."
We responded:
"Thanks for sharing such a thoughtful review! You and Jean are some of our favorites! It's an absolute pleasure having you as customers!"
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Mr S F

August 29, 2025

5  out of  5
rating by Mr S F
"Nichole and her team have taken good care of my insurance needs for years. I didn't know how important it was for me to have life insurance. They educated me on the value and helped me budget it into my expenses. Im Happy to be part of your agency !"
We responded:
"We are honored to take care of you and your family. Thank you for taking the time to leave us a review!"
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Renee Rositas

August 29, 2025

5  out of  5
rating by Renee Rositas
"Fast and correct"
We responded:
"Renee, it's a pleasure being your agent! Thank you for your business and taking the time to leave us a review!"
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abdullah

August 27, 2025

5  out of  5
rating by abdullah
"Thank you Denise for the excellent customer service. I have been getting helped at this State Farm for years and have never had any complaints."
We responded:
"Thank you for taking the time to leave us such a positive review!"
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Louis Rodriguez

August 27, 2025

5  out of  5
rating by Louis Rodriguez
"I had an outstanding experience with Denice at State Farm! From the moment I reached out, she was professional, attentive, and genuinely cared about finding the best coverage for my needs. Denice took the time to explain all my options clearly, answering every question with patience and expertise. Would definitely recommend!"
We responded:
"Louis, we really appreciate you taking the time! We are thrilled to have you as such a loyal customer!"
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Daisy Contreras

August 1, 2025

5  out of  5
rating by Daisy Contreras
"My experience with State Farm has been great. Denice and the team have helped me out a lot. Nichole has helped with my business account snd I can’t be anymore grateful. I had a claim a few weeks ago, called Denice on Christmas break after hours, and she answered every question professionally and was not bothered at all. She helped me so much. I am very grateful for them. 🙏🏻"
We responded:
"Daisy, thank you so much for the wonderful review! We're so glad that Denice was able to provide great service to get you the coverage you deserve! If you need anything, please reach out to us."
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Crystal Lopez

June 30, 2025

5  out of  5
rating by Crystal Lopez
"Denice has helped me with all My insurance needs, I would definitely recommend her. She is the best!"
We responded:
"Crystal, thank you for taking the time to leave Nichole Castech and our office a review! We're glad we could help you with all your policies and we are happy to have you as part of the State Farm family."
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Mari Frausto

June 27, 2025

5  out of  5
rating by Mari Frausto
"By far the best and easy way for life insurance, Vanessa frausto was amazing and real helpful . I did my life insurance by phone and it was real easy and fast ."
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Cheyenne Moody

May 23, 2025

5  out of  5
rating by Cheyenne Moody
"I definitely will recommend state farm for insurance.They took good care of me i was in and out they explained everything so well my only regret is that I didn't switch insurance sooner thank you so much state farm your workers are amazing."
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Anita Meza

May 22, 2025

5  out of  5
rating by Anita Meza
"Very nice and polite, very helpful and explains to me everything I ask."
We responded:
"Thank you for taking the time to share your thoughts! We appreciate you!"
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Marco Lynn

May 16, 2025

5  out of  5
rating by Marco Lynn
"Nichole has been our State Farm agent for the last 4 years and we are glad she is our agent. We have been with State Farm for over 30 years and we have had many different agents during that time. Nichole is by far the best we have ever had. She is smart, on top of her insurance game and provides solid advise. She is proactive in her service and is well prepared to handle any issues that may arise. Her staff is well trained and very friendly. We would recommend Nichole without hesitation."
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Cole Sran

May 14, 2025

5  out of  5
rating by Cole Sran
"Denise was really professional and personable. I called regarding a price increase, so I wasn’t expecting to have a good time but it turned out to be a very pleasant conversation. I felt Denise tried her best to answer all my questions, I had a lot. I felt I was treated with courtesy and respect."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rosio Léon Velasco-Stoll

May 7, 2025

5  out of  5
rating by Rosio Léon Velasco-Stoll
"The staff is friendly and quick to help. I have researched competition and its not equal to Statefarm in price, insurance policy value, and quality of customer care. We have 3 cars insured under Statefarm."
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Alexandra Cardenas

April 29, 2025

5  out of  5
rating by Alexandra Cardenas
"Nichole and her team have always done a great job answering all my questions and meeting my insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Priscilla Reyes

April 28, 2025

5  out of  5
rating by Priscilla Reyes
"I was in need of insurance by the end of the day! I was so stressed out and when I reached out I was in luck to have gotten to work with Denice. She was so understanding and patient and helped me immediately! She was so polite and professional. I reccomend this office to anyone needing insurance! Ask for Denice!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brittany Fields

April 23, 2025

5  out of  5
rating by Brittany Fields
"Always get incredible customer service, so friendly, understanding and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Manuel Camarena

April 22, 2025

5  out of  5
rating by Manuel Camarena
"Nichole has been great helping my daughter out! After my wife passed she has helped us navigate our life insurance and ensure my daughter and her husband were set up properly too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hector Tamez

April 15, 2025

5  out of  5
rating by Hector Tamez
"Always helpful and the customer service by far has been the best"
We responded:
"Thank you, Hector, for the five-star rating! We value you and the chance to help you with your insurance needs."
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Marina Figueroa

April 9, 2025

5  out of  5
rating by Marina Figueroa
"I was helped out by Denice and she was amazing! She was kind and was able to give me all the information I needed and answered all my questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shana Kaspian

April 1, 2025

5  out of  5
rating by Shana Kaspian
"Have been with State Farm since the 1980's, but when the local agent I trusted retired, I was ready to shop out my business. However, Nicole Castech immediately reached out to me personally and I stayed. Since then, whenever I've had a question or issue, she answers immediately, and provides solutions. This company is reputable, but this agent is awesome. I highly recommend her to anyone who wants a knowledgable, ethical, kind, responsive agent. Who knew that even existed anymore?"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cristina Cancino

March 29, 2025

5  out of  5
rating by Cristina Cancino
"Denice was really helpful in giving us detailed quotes and explanation. She advised what worked best for us. Thank you."
We responded:
"Thank you, Cristina! We're glad Andrea could assist you with detailed quotes and explanations. It's wonderful to know she could advise on what worked best for you. If you have any further questions or need assistance in the future, feel free to reach out. - Nichole Castech - State Farm Insurance Agent, Fresno, CA"
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Monica Nino

March 21, 2025

5  out of  5
rating by Monica Nino
"Denice is a huge Blessing and put herself in my shoes and was very sympathetic to my situation. I hope and wish that all people showed this type of compassion. Thank you Denice for making my experience unforgettable."
We responded:
"Thank you so much for sharing your kind words! We agree, Denice is the best!"
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Daisy Ojodeagua

March 21, 2025

5  out of  5
rating by Daisy Ojodeagua
"This State Farm location is by far the best insurance company I have ever worked with. The team is incredibly considerate, always willing to help, and just a call or text away. They create a welcoming environment, making you feel completely comfortable while providing honest and transparent guidance on all questions—whether you have many or just a few. They were especially patient and thorough in addressing the countless questions my dad had, handling everything with professionalism and care. Their dedication to customer service truly stands out."
We responded:
"We really appreciate your review! Grateful to have such wonderful customers like you!"